How Black Diamond is working out -- or not -- as Advent's agent of deliberate cannibalization
The great migration from Axys to Blue Sky is still not a torrent -- and has actually slowed from pre-merger days -- thanks to an unforeseen psychological freeze from Axys clients
MJ
Honestly, was not a fan of Black Diamond and are MUCH happier at Tamarac/Advisor view. To each their own.
pccoock
Advent is the worst in customer service, missed the cloud and had to purchase Black Diamond in order to figure Saas out….... if you have a culture of upsetting clients, how are you going to understand being an outsource provider??
Jude
Don’t switch to Black Diamond. They don’t have the experience or knowledge to reconcile account data and composite reports are horrible. This results in bad data. We went from using Axys to Morningstar and then switched back to Black Diamond. Worst decision every.
Related Moves
A week after he became chairman of Eric Clarke's board, Charles Goldman is heading the search to replace Clarke as Orion CEO-- at Eric's direction
Eric Clarke founded Orion in 1999 and built it to a $3.6 trillion AUA juggernaut, but he believes both he and the company are ready for a big change
May 22, 2023 at 5:13 PM
Sleeping giant McKinsey & Co. hires Eric Clarke as it awakens to $9-trillion RIA business and plays catch-up
The New York City consulting giant quietly made the Orion founder and ex-CEO a McKinsey senior advisor two months after he stepped down last year.
May 30, 2024 at 1:35 AM
Orion rescinds RTO order after its staff rebels by hijacking company email list, distributing petition and tipping off RIA media
CEO Natalie Wolfsen suffers first setback and rescinds a return-to-office (RTO) policy after week of protest to work on a more collaborative agreement on a post-COVID new normal
November 23, 2023 at 12:20 AM
Orion Advisor Solutions calls 6% staff reduction a 'final action,' after ballooning headcount 40-plus percent since 2020 by gorging on Brinker, Redtail and five other companies
The Omaha, Neb., administrator of $3.6 trillion will cut 'duplicative' back office jobs to reduce staff to 1,320 from about 1,400.
September 30, 2023 at 2:31 AM
See more related moves